Privacy Policy

1. Information We Collect

When you use our website, place an order, or contact us, we may collect the following:

• Order information — your name, phone number, and order details when you place a pickup order.
• Contact information — your email address if you reach out to us or sign up for updates.
• Usage data — anonymous data about how you browse our site (pages visited, time spent) to help us improve your experience.

We do not collect payment card numbers — all transactions are processed securely by our third-party payment provider.

2. How We Use Your Information

We use the information we collect to:

• Fulfill and communicate about your pickup orders
• Send you updates about new menu items, promotions, or events (only if you opt in)
• Improve our website and ordering experience
• Respond to your questions and support requests

We never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies & Tracking

Our site uses minimal, functional cookies to remember your cart and preferences. We may also use anonymous analytics tools (such as Google Analytics) to understand site traffic. You can disable cookies in your browser settings at any time — our core ordering features will still work.

4. Data Retention & Security

We retain order records for up to 12 months for operational purposes. We use industry-standard security practices to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. Just email us and we'll respond within 5 business days. California residents have additional rights under CCPA, including the right to know what data we collect and the right to opt out of any data sale (we don't sell data, but you have that right).

6. Third-Party Services

We use the following trusted third-party services that may process your data under their own privacy policies: our payment processor (Stripe), our analytics provider (Google Analytics), and our email platform. We encourage you to review their policies directly.

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

8. Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.